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RETURN POLICY

 

We do not accept returns. Exchanges are accepted within 10 days of purchase with receipt. All items are subject to review and must meet the following guidelines:

  • Item must be unworn, undamaged, and in original packaging.

  • Item must be unchanged and cannot be modified in any way, including sizing, finishing, lengthening, or damage or any kind.

  • Bridal jewelry is not eligible for exchange.

  • Custom creations are not eligible for exchange.

  • DIY wedding bands are not eligible for exchange.

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TERMS OF SERVICE

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Shipping

We ship throughout the U.S. Unless indicated as ready to ship, please allow two weeks lead time for made to order pieces. All packages are fully insured and shipped through UPS, FedEx, or USPS.

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Hours

We're located on the West Coast. Our hours of operation are 10AM - 5PM Wednesday thru Friday, and 12PM-5PM Saturday & Sunday.

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Custom Work

We would love to work with you on a custom design! We are happy to work with provided stones and either incorporate them into existing designs or create an entirely one of a kind piece. We are also happy to assist with ethically sourcing post-consumer, antique, modern, or lab created diamonds and gemstones for your project. 

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We also offer Build Your Own wedding bands for couples interested in learning how to fabricate rings for each other.  View the Build Your Own page for more information. 

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Complimentary Preventative Maintenance For Life*

We take pride in the construction and craftsmanship that goes into our products. Nick recommends stopping by the shop annually for a complimentary visual inspection and cleaning - anything that we can fix during the visual inspection is done free of charge. 

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For custom and our ready-to-wear rings, we offer one complimentary re-sizings after the ring leaves the shop.

 

*We require that customers looking to take advantage of the warranty come in for regular maintenance at least every two years for inspection and cleaning. This way, we can ensure the work is within reason - for example, we wouldn't be able to do full repairs on a ring after 10 years with severe wear and tear. Thank you for understanding!

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Self-Cleaning Recommendations

We recommend that you clean your piece when it loses its shine or every year. The best way to clean your jewelry is with clear, unscented dish soap and a toothbrush.

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