JEWELRY CONSULTANT / SALES ASSOCIATE

 

Nick Engel & Co. is a small team of multi-purpose jewelers, marketers and entrepreneurs with a store and workshop located in the Castro district in San Francisco, CA. We also host "Build Your Own Wedding Bands" classes for couples getting married.

 

We are searching for a full or part-time friendly, reliable and results-driven retail Sales Associate to be responsible for all sales duties, from generating leads to closing sales as part of our small jewelry team. You'd start as soon as possible.

 

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and custom projects, and recommend solutions in person and via email. You will need a positive, welcoming attitude and be able to ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with our product features and maintain our store’s visual appearance and cleanliness. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. Ask questions! We love questions :)

 

If you are someone who loves jewelry but still needs to learn, no worries! If you’re eager to learn the trade, we will teach you.

Send your resumé and a brief letter to info@nickengel.com, with the subject line, "Jewelry Sales Associate".

Responsibilities 

  • Opening and closing the store

  • Ensure high levels of customer satisfaction through excellent service

  • Welcome customers to the store and answer their queries

  • Follow and achieve sales goals on a monthly, quarterly and yearly basis

  • Maintain relationships with our jewelry artists. Communicate with them when we need more inventory 

  • Constantly maintain store and jewelry cleanliness

  • Remain knowledgeable on products offered and discuss available options

  • Process purchases via Square

  • Cross-sell products

  • Handle returns of merchandise

  • Build productive trust relationships with customers

  • Comply with inventory control procedures, ie tagging, photographing, entering into Square

  • Suggest ways to improve sales (e.g. planning marketing activities, changing the display design, etc.

Skills

 

  • Proven work experience as a Retail Sales associate, Sales representative or similar role

  • Previous experience in jewelry industry

  • A friendly and energetic personality with customer service focus

  • Understanding of sales principles and customer service practices

  • Proficiency in English communications

  • Basic math skills

  • Hands-on experience with POS transactions

  • Familiarity with inventory procedures

  • Solid communication and interpersonal skills

Bonus Skills

  • Photography, close-ups of shiny objects

  • Writing

  • Marketing

Job Type 

 

Part-time or full-time

 

Pay

 

From $22.00 per hour. Additional benefits discussed in interview.

Schedule

  • 8 hour daytime shifts, up to 5 days per week

  • Weekend availability

  • COVID-19 considerations: Most customers wear a mask, and if they prefer, we do as well. Every employee is fully vaccinated.

Education

High school or equivalent preferred

 

Send your resumé and a brief letter to info@nickengel.com, with the subject line, "Jewelry Sales Associate".